For complete peace of mind, CYBERMO offers businesses cost-effective, completely managed IT support.
We’ll take the time to understand your individual needs and create a tailored IT Support package that meets all your day-to-day business IT support requirements, whatever level of support your business requires.
Here are just some of the tools we use to manage and monitor your IT infrastructure:
The vast majority of problems can be remedied remotely, with our experienced engineers gaining access through our secure, remote access system and dealing with the issue directly. However, when this isn’t enough our field engineers are dispatched to resolve problems on-site. In these instances, our specified onsite response levels are designed to minimise downtime.
Why choose CYBERMO for your IT Support?
Guaranteed SLAs – we will respond to any critical fault within 1 working hour, and any other fault within 4 working hours.
100% Impartial – although we work with some of the best brands in the industry such as Microsoft, Dell, and Fortinet; we aren’t tied to a particular vendor.
Monitoring of Network Critical Software – most faults are predictable; that’s why we proactively monitor and scan for potential faults so that we can fix any issues before they impact your business.
Remote Access – the vast majority of problems can be remediated remotely, dealing with the issue directly for faster resolution of faults.
Anti-virus & Anti-spyware Management and Maintenance – we ensure that your computers are always protected and up-to-date at all times. We also consistently monitor your security software so that if you do have a problem, we can deal with it straight away.
Security Appraisal – we will analyse and assess your business’ IT network to identify any potential flaws, concerns or bad practices. Download a sample report here
For small and midsize businesses, technology can make a real difference in driving your company ahead and setting you apart from your competitors, whatever size they may be.
As a Microsoft Silver Cloud Solutions Partner, CYBERMO is well placed to help small and midmarket businesses work effectively and efficiently with modern Microsoft Cloud Solutions.
Many of our customers have been surprised at how fast, easy and cost-effective it is to get the latest technology to address your business needs – growing with greater efficiently, protecting your data and empowering your mobile workforce is just the beginning.
Cybermo is here to help you evaluate, plan, deploy and manage your Microsoft Cloud Solutions. Our complete end-to-end service includes; building a business case, proof of concept, acquiring licenses, Active Directory integration, configuring DNS and domains, migration of users and mailboxes and decommissioning old mailboxes.